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Conversations with Marianne Curran, EVP of Go Daddy, discussing Social Media as a channel to provide Customer Care

Given our latest Occupy Customer Experience blog piece last week, I felt it was appropriate to post to the following conversation we had with Marianne Curran, EVP of Go Daddy, way back in December of 2010. The piece does a great job of displaying exactly how Go Daddy uses social media to provide quality customer care and how it fits in with the company's overall customer experience strategy.

Read our interview with Go Daddy

Read about @GoDaddy and how they occupy customer experience


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