Conversations with Marianne Curran, EVP of Go Daddy, discussing Social Media as a channel to provide Customer Care

Aug 08 Posted by Mayukh at Icteas in Customer Experience

Notice: Undefined property: EasyBlogPost::$event in /var/www/pakra/components/com_easyblog/themes/wireframe/blogs/entry/default.print.php on line 34

Notice: Trying to get property of non-object in /var/www/pakra/components/com_easyblog/themes/wireframe/blogs/entry/default.print.php on line 34

Notice: Undefined property: EasyBlogPost::$event in /var/www/pakra/components/com_easyblog/themes/wireframe/blogs/entry/default.print.php on line 36

Notice: Trying to get property of non-object in /var/www/pakra/components/com_easyblog/themes/wireframe/blogs/entry/default.print.php on line 36

Given our latest Occupy Customer Experience blog piece last week, I felt it was appropriate to post to the following conversation we had with Marianne Curran, EVP of Go Daddy, way back in December of 2010. The piece does a great job of displaying exactly how Go Daddy uses social media to provide quality customer care and how it fits in with the company's overall customer experience strategy.

Read our interview with Go Daddy

Read about @GoDaddy and how they occupy customer experience

Enjoy!